New Mexico Gas Company Phone Numbers and Emails

Toll-Free Number:

  • (888) 664-2726

Customer Service:

  • (505) 697-3335
    Albuquerque metro
  • (505) 697-4494
    Toll free statewide

Journalist Inquiries:

  • (505) 697-3643

New Mexico Gas Company Emails:

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New Mexico Gas Company Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • New Mexico Gas Company Customer Service is rated at 1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    92% phone 8% email
  • The best phone number to call New Mexico Gas Company is 8886642726. 52% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday and Wednesday, while the shortest are on Saturday.

  • People call New Mexico Gas Company mainly because of activation/ cancellation, shipping and delivery.

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Contact Information

New Mexico Gas Company Website:

New Mexico Gas Company Help Center:

Corporate Office Address:

New Mexico Gas Company
PO Box 97500
Albuquerque, New Mexico 87199
United States


1(505) 697-4494

New Mexico Gas Company Rating Based on 6 Reviews

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Summary of New Mexico Gas Company Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call New Mexico Gas Company?

Payments and Charges Question:

  • “Pay bill using debit card”
  • “My bill”
  • “Bill too high”

Activation/ Cancellation Question:

  • “Cancel service”
  • “Cancel service on the 15 th of June”

Return/ Replace Question:

  • “Need fireplace pilot light lit”

Shipping and Delivery Question:

  • “Never received a bill”

Staff Question:

  • “New service”

Other Question:

  • “Get installed water heater checkec”
  • “Change contact information”



More than 500,000 Mexican customers have used gas services from New Mexico Gas Company. Natural gas transfer is the main focus of this company. Owners should sign a contract and billing options in order to receive New Mexico gas Company services. The company cares about the social responsibility. That is why it offers low-income assistance and has some bill lowering opportunities. There is a lot of general information about the natural gas and its measuring means available on the corporate site. The clients of the firm should be 18 or more years old. Also, this enterprise is known for Energy Efficiency Programs. To contact company's representative you should apply to the main office located in Albuquerque.

New Mexico Gas Company reviews and complaints

New Mexico Gas Company is ranked 403 out of 2078 in Utility category

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